FAQ

Frequently asked questions about the platform

Do you offer a free trial?

Currently, we do not offer a free trial. Please contact our sales team or your account manager to discuss a demo or a plan that suits your organization's needs.

How do I set up my account?

To set up your account, you'll first need to provide your name and organization name during the sign-up process or upon your first login. After that, you can select a subscription plan that best fits your requirements.

How do I upload my insurance policies?

Once your account is set up, navigate to the "Documents" section from the main dashboard. There, you can use the upload button or a drag-and-drop interface to add your policy documents.

What types of policies can I manage on the platform?

Our platform supports various policy types, including General Liability (CGL), Cyber Insurance, and Auto Insurance policies. You can upload these to start managing and analyzing them.

What AI-powered tools are available to help analyze my policies?

We offer several AI tools: "Policy Genius" provides insights and summaries of your policies. Our "Comparison Tool" allows you to compare different policies side-by-side. The "AI Assistant" can generate reports and perform Document Q/A, answering specific questions about your uploaded policies.

Can the AI Assistant answer specific questions about my coverage details?

Yes, once your policies are uploaded, you can ask the AI Assistant specific questions about your coverage, such as "What is my coverage limit for data breaches?" or "Does my general liability policy cover contractual liability?"

Do you offer specialized services for enterprise or large organizations?

Yes, for enterprise and larger organizations, we provide extended Legal Risk Services. These services are powered by Catalyze Insurance Consulting and are designed to complement the Covara platform.

What do the extended Legal Risk Services include?

Our Legal Risk Services include complex risk assessments, custom policy review and negotiation, guidance on regulatory compliance, support for claims advocacy, and the development of bespoke risk management strategies tailored to your organization.

How can I find out more about the Legal Risk Services?

To learn more about our Legal Risk Services and how they can benefit your organization, please get in touch with your account manager or contact our enterprise sales team.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time. This can typically be managed through your account settings. For specific details, please refer to your subscription agreement or contact support.

Where can I find my invoices?

Your invoices are generally accessible through your account settings page on the platform.

What payment methods do you accept?

We accept various payment methods. For detailed information on accepted payment types, please check the billing section of your account or contact our support team.
If you have any questions, please contact us